Shipping policy

Shipping Policy

At The Culture’s Herb, we take pride in preparing and shipping your orders with care and consistency.

Processing Time
All orders are processed within 1–3 business days. While we ship daily, this does not guarantee same-day shipping.

Orders placed after business hours, on weekends, or holidays will begin processing the next business day.

Shipping Time
Once shipped, delivery times typically range from 3–7 business days, depending on your location and selected shipping method.

Tracking Information
Customers will receive a shipping confirmation email with tracking information once their order has been dispatched.

High Order Volume
During periods of increased demand, processing times may be slightly extended. We appreciate your patience and understanding.

Incorrect Shipping Information
Please ensure all shipping details are accurate at checkout. We are not responsible for delays or lost packages due to incorrect addresses.

Order Issues
If you experience any issues with your order, please contact us at theculturesherb@gmail.com before initiating a dispute. We are committed to resolving any concerns promptly.

Thank you for your support and trust in The Culture’s Herb.